Privacy Policy

Small Business Australia is developed as a resource site to help people in small business. The site is managed by Performance Development Pty. Ltd. which is a company that is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information


Most aspects of using our site here at Small Business Australia do not require any need for you to provide any type of personal information. However, if you were  registering for some training that we conduct, you would be required to submit personally identifiable information that includes your name, contact phone number, email address and your company.

Sharing of your personal information


We may occasionally hire other companies to provide training services on our behalf, including but not limited to handling customer support enquiries, processing transactions or training delivery. Those companies will be permitted to obtain only the personal information they need to deliver their contracted service. Performance Development takes all reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information


For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy


Performance Development reserves the right to make amendments to this Privacy Policy at any time - however any such amendments will be properly communicated on this page. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information


You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Performance Development reserves the right to charge a fee for searching for, and providing access to, your information on a request basis.

Contacting us


Performance Development welcomes your comments regarding the Privacy Policy that governs the Small Business Australia website.. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (03) 9725 3777

Post: PO Box 429, Kilsyth, Victoria, Aust, 3137